Contact
Contact Us
Noble House Busines Centre B2, 77 St. Georges Road, Bolton, BL1 2BS
Mon - Fri: 9:00 am - 5:00 pm
+44 161 401 0051
Fast Delivery
Within 2-3 Days after ordering.
Opening Hours
Mon.-Fri.: 9.00 am- 5.00 pm
Eco-friendly packaging
Sustainable materials
Email Us
Delivery terms
At IWS Group, we strive to provide seamless and efficient delivery services to ensure your products reach you on time and in excellent condition. Below are our standard delivery terms:
1. Delivery Locations
We offer delivery services across [your delivery regions]. Please contact us for specific delivery areas or special requests.
2. Delivery Timeframes
Orders are typically processed within 3 – 5 business days after payment confirmation.
Standard delivery time varies depending on location but usually takes 3-7 business days.
For urgent deliveries, please contact us to discuss expedited shipping options.
3. Delivery Charges
Delivery charges depend on the order size, weight, and location. Detailed costs will be calculated at checkout.
Free delivery may be available for bulk orders.
4. Packaging & Handling
All products are carefully packaged to ensure they arrive in perfect condition.
In the rare event of damaged or missing items, please notify us within 24-48 hours of receiving your order.
5. Order Tracking
Once your order is dispatched, we will provide a tracking number so you can monitor the progress of your delivery.
6. Returns & Refunds
For details on returning products or requesting a refund, please contact us directly.
7. Special Delivery Requests
If you have specific requirements, such as scheduled delivery times or bulk shipments, please get in touch with our team at info@iwsgroup.org
For further inquiries, feel free to contact us at info@iwsgroup.org. We’re here to assist you!
Licenses & Permits
At IWS Group, we operate with full compliance, holding all necessary licenses and permits required to run our business and distribute quality products. Transparency and adherence to legal regulations are at the core of our operations.
1. Business License
We are a fully licensed distributor, authorized to procure, store, and distribute a wide range of products. This ensures our operations meet all local and international business regulations.
2. Food Safety Certification
For our Food & Grocery products, we maintain the highest standards of safety and hygiene. All food items are handled and distributed in compliance with food safety regulations, ensuring they meet consumer health standards.
3. Import & Export Permits
As a global distributor, we hold valid import and export permits, enabling us to source products from trusted suppliers worldwide and deliver them across borders without compromising quality or timelines.
4. Organic & Specialty Certifications
For items like Organic Saffron, our certifications guarantee the authenticity, purity, and quality of the products we offer. These certifications are in accordance with ISO standards and other governing bodies.
5. Vendor Approvals
We ensure that our partner suppliers also meet regulatory requirements, holding necessary certifications for quality assurance. This allows us to distribute safe and reliable products to our clients.
For more details on our licenses and certifications, or if you require documentation for specific products or services, feel free to contact us at info@iwsgroup.org
